Welcome to Upsonic Power’s Service Center
UPSONIC POWER ONSITE SERVICES
Customer Services and Support
Upsonic Power models up to 3KVA, are covered by a 36 month Parts & Labour warranty. Internal batteries are covered by a 24 month manufacturer’s warranty.
Under warranty claims, the customer is responsible for freight to Upsonic Power’s Dandenong warehouse. Upsonic Power will subsequently return the unit freight prepaid to the customer. Out of warranty the customer assumes all freight charges.
The decision to repair or replace any or all faulty components under warranty remains at the discretion of Upsonic Power.
Upsonic Power will not be liable for any associated costs incurred by the user, installer, contractor, or supplier as a direct or indirect result of failure or in the replacement of defective material under warranty. For RA details email: [email protected]